Community Life Business:

The digital sales and administration solution for insurers

As your extended workbench, we provide you with support in making your processes digital. From application to existing business administration, our business process outsourcing solution will enable you to meet today’s expectations of your customers and business partners.

Your customers can get full cover right away: from anonymized online underwriting to online policy issuance. Proven and legally compliant.

Reduce your administration workload. Through a secure portal, customers can do policy contract changes themselves in real time.

Manage your customer communication and policy administration through our modern online system – either with your own customer services team or by using the services of our insurance specialists.

The end-to-end online processes enable comprehensive tracking and data analytics. This data can in turn be used to optimise the experience of customers and advisors.

Services

Community Life Business

  • implements a simple online policy issuance process for you using your chosen brand and design
  • shares insights gained in our development of product offerings for online sales
  • supports or reduces the workload of your customer and administration services teams if desired
  • tracks and provides you with data analytics of the customer journey

Learn more

Benefits

With Community Life Business you can

  • offer your customers and business partners the digital convenience and service quality they expect
  • reduce your administration costs significantly through the high degree of automation of our solution
  • offer your customers the convenience of a self-service portal and save further costs
  • access digital sales channels without needing to build up your own infrastructure to do so

Learn more

Technology

Community Life Business

  • uses a micro-services architecture to ensure a fast and low-cost implementation of your requirements
  • is technically set up like an e-commerce business and supports hassle-free integration into other ecosystems
  • offers high quality insurance specific own developments
  • integrates into your own IT as required

Learn more

Experience

Community Life Business brings together specialists with a long track record in the industry:

Dr. Claudia Lang

Co-Founder

Stefan Keck

Co-Founder

Jochen Renner

Head of Technology

Adrian Waltenberger

Head of Customer Service

Awards

Some of the prizes and awards that Community Life received since market launch in 2015:

ekomi

eKomi

For customer service

insurance_factory

Insury Startup Award 2017

For the sales process

insurance_factory

Deutsche Telekom’s Techboost Program

Selected as program participant

Community Life has received nearly 20 awards and positive ratings for its first platform implementation and has been named over 900 times in industry, business and consumer press.